Hello Mr. Cannon.
I wanted to reach out to thank you and tell you how happy we are with our new John Cannon home here in Eaglescliffe.
It all started with your salesperson working with us remotely (we were living in Budapest at the time) to show us how he could make the Talia model fit our needs and our budget. He worked hard and quickly and proved he really was listening to what we wanted.
Then - we spent a lot of time with your design liaison remotely and in an intensive in-person design session a year ago April to make design selectors that turned out fantastically. She came up with great options, and, importantly, as we had questions, she was super responsive and helpful. Everything we chose together worked out perfectly.
Finally, we can't say enough good things about how our project manager managed the project and continues to this day staying in touch to make sure we are satisfied customers. I was communicating with him via email from Europe in the middle of the night in the USA and I could count on him to be right back to me very, very early any morning I sent him an email. And he always has a "can do" approach to all our requests. He is just simply great to work with.
Congratulations Mr. Cannon on building such a great team. It's clear you have set the right direction on being customer focused and highly responsive as the home building process unfolds. We're proud to be John Cannon homeowners.
MJ & DJ