Exceptional Customer Service, and Professionalism

I highly recommend John Cannon Homes and Mark G., Director of Sales and Marketing. My wife and I recently decided to retire in Siesta Key, Florida. Not finding an existing home that meets our standards, we started looking at new construction homes. We looked and interviewed 4 builders in the Sarasota/Siesta Key area. Everyone had beautiful model homes, but only ONE builder, John Cannon Homes and Mark G. stood out with exceptional customer service, professionalism and the ability to listen to our needs. It is important to note that we were coming from Illinois and building in Florida was initially a daunting thought. What helped make our decision to build with John Cannon Homes, was the exceptional communication we always received from Mark G. If we had a question, he got back to us right away or let us know he was in a meeting and would call shortly. if he needed to research an answer with the Village, he gladly did so and let you know. Rose and I have always felt that Mark had our best interests at heart when working with him. We have never been surprised when dealing with Mark. Mark is a man of his word. What we talked about is what we found in the Construction Agreement. Mark G. truly represents John Cannon Homes in the most exceptional way. Mark goes above and beyond. There was no charge for his architectural team to create modifications to floor plans and front elevations. We changed our minds 3 times on which model we wanted to modify. We changed lots twice and Mark showed us how the house would fit on each lot. Mark helped us with the final lot selection. Mark made some great suggestions to the home we were building as we added a butler's pantry and eliminated a bedroom. A real big plus for us is when we were finalizing the floor plan drawings and meeting at the model to see our home in 3 D, John Cannon himself showed up to make some final recommendations to our plans that really improved the look of the home. You would be making a big mistake not to contact Mark G. and John Cannon when considering building a home in Florida. - GM