Thank you, John, for personally making sure that my job as your framing contractor is easily managed. John personally inspects each of his projects, makes sure that he is using the most proficient building methods, constantly in communication with his personnel and those of us out in the field. He makes sure we all have the tools needed to build amazing structures for his customers. We are honored to be part of his team! -RG
Our Customers & Vendors Are Our Best Sales Tool
We are building a new Home with John Cannon, and are 6-8 weeks from completion. The experience has been excellent, along with the build quality, pricing and the high level of involvement by the Cannon Management Team. From the initial Sales Consultations, the Design and Pricing phases, to the actual Construction ---- the process has been professional and focused on the Customer. The weekly involvement of the VP of Construction, as well as Mr. Cannon himself, has produced a Home that is of High Quality and possesses a Level of Finishes none of the other Builders were capable of delivering. These Homes are highly customized and complicated, so issues should be expected during construction. The Differentiator is how the Builder addresses the problem and the speed at which it is rectified. The Cannon Team, including the Senior Management, are highly involved when issues arise and give the Sub-Contractors and their Project Managers the ability to correct problems rapidly. There is never a lengthy debate over cost or fault ----- just a prompt response to "make it right". The Customer Focus from Blaise our Sales Professional, Cara our Construction Architect, and Nunzie the VP of Construction has been evident, and impressive since inception. The Final Product is a few weeks away, and because of the Cannon Team Approach and Customer Focus, we are getting a Home that exceeded our expectations. - WD
I am building a new home with this company. I thoroughly researched the builders in my area by interviewing several and speaking at length with friends who have built homes in the area before settling on John Cannon Homes. The process from my first meeting with the sales staff to my initial meetings with architects and planners to the complete design center where everything was chosen before construction began was well orchestrated, professionally done, and extremely thorough. This allowed us to have a firm grasp on costs before we began construction with a clear understanding that changes could be made and how additional costs would be computed. The construction process was not without the usual bumps with subs not showing up or leaving, but the job was railroaded by an incredible superintendent manager, Brett Bennett, who was constantly on top of everything. Having built and extensively remodeled homes in the past, this experience was incredible. I have never seen anyone more involved and on top of a project before.
Our home is almost complete and we are very happy with our experience.- WS
JCH designs and builds a beautiful home. They are extremely responsive to customization, and they want you to be proud of your home. Amy and Michael were great to work with, and we always felt like they were advocates for us and our many requests for changes and additions. This kind of adaptability and responsiveness is why we love the way our home turned out. Foundationally, the home appears to be very sound, tight, and efficient. The quality of materials and finishes made available is excellent, and although pricey, you get what you pay for. During the time of our build, there was a shortage of local workers, so the building process was frustrating at times. It affected the timing somewhat, but also I believe the quality of the work done. Several subcontractors (cabinets, electrician, plumbing, SGDs, HVAC, painters, framers) had to be recalled to replace and repair significant installations. It was important to walk-thru the house during the build on a regular basis to see issues as they occurred which can be exhausting and disheartening at times, but definitely worth the investment of your time. It also helps when you want to upgrade something that was overlooked or just occurs to you in the process. The good news is that JCH warrants their homes for 2 years, and everything we asked to be fixed was resolved during the build and/or in the first 4 months after we moved in. We've been here only 5 months, and so far, so good. Again, we love our home, and we're very happy we chose this home and site.- TG O
Hello Mr. Cannon.
I wanted to reach out to thank you and tell you how happy we are with our new John Cannon home here in Eaglescliffe.
It all started with your salesperson working with us remotely (we were living in Budapest at the time) to show us how he could make the Talia model fit our needs and our budget. He worked hard and quickly and proved he really was listening to what we wanted.
Then - we spent a lot of time with your design liaison remotely and in an intensive in-person design session a year ago April to make design selectors that turned out fantastically. She came up with great options, and, importantly, as we had questions, she was super responsive and helpful. Everything we chose together worked out perfectly.
Finally, we can't say enough good things about how our project manager managed the project and continues to this day staying in touch to make sure we are satisfied customers. I was communicating with him via email from Europe in the middle of the night in the USA and I could count on him to be right back to me very, very early any morning I sent him an email. And he always has a "can do" approach to all our requests. He is just simply great to work with.
Congratulations Mr. Cannon on building such a great team. It's clear you have set the right direction on being customer focused and highly responsive as the home building process unfolds. We're proud to be John Cannon homeowners.
MJ & DJ
The personal connection between John ( and everyone) and our clients has been amazing. That is what makes them feel special and able to enjoy the most wonderful process of building your dream home. There is nothing better as a realtor then being able to know that your client is in the best hands when it comes to building your dream home! - LR & IR, Realtors
“I give the credit to the Old World craftsmen who put heart and soul into their projects. Every room has been touched by artisans with a passion for what they do, and it shows,” he said. “And I thank project manager Mike Johns who was on site every single day and kept everything going smoothly.- AK & MJ
You create wonderful homes. If you ever need someone to advocate on your behalf (especially if Blaise is involved), please do not hesitate to call upon us. With all sincerity we can speak to the intense effort you and every member of your team invest in satisfying the wishes of a future Sarasota community resident. We believe you view each of us as neighbors from the moment we are introduced. That personal connection defines you and separates you from all those who simply build houses and not homes. Maintain that goal as your beacon and you will succeed in far more than creating a successful business model. Carry on!
Your neighbor, Michael
We are in our terrific new home. Mary and I want to thank you for your support throughout this process. Wherever we touched John's team, we found expertise, responsiveness, and great follow through. That never happens by accident. Thank you, John.
Each of you excelled in your respective areas of contribution. Evan Grigoli initiated the process and did a great job of capturing our needs and answering our questions. Jill Stafford did a fantastic job of guiding all those decisions that ultimately set the tone for a home. Tony Farese was so meticulous that he made me realize that when it comes to details, I'm in the minor leagues. He knows how to make things happen. Sheila Samuel worked closely with us to track costs and payments. We came out spot on-between my track and her's.
Tom Shumway, at our start construction orientation, said he would be involved in our home build. He was good to his word. I really appreciated his interest throughout the process. An example, we were both going through the house, I was putting blue tape on finish I questioned and Tom was following putting blue tape on stuff I missed. In the end, Tony pulled all the contributions together and made them a wonderful reality. I see in my email, there there is a survey from John Cannon Homes. Of course, I will complete the survey. However, I wanted to acknowledge in a more direct way my appreciation for each of you.
HG & MG
Choosing a builder is not an easy task. We looked at 100 model homes, spoke to dozens of salespeople, wrote letters to homeowners and knocked on doors of previous customers. Eventually the list was narrowed down to two builders.
The final decision was made when we visited the Rosella and saw Mike working with customers that had signed contracts weeks before. He wanted to be certain his customers were satisfied with their new home. It was obvious that John Cannon Homes were building homes and not just another house. Having the salesperson involved after the sale is a nice touch and a great opportunity to upsell. You may want to consider implementing that service throughout the company.
Our biggest obstacle to selecting a builder was working through the maze of salespeople, some of which kept us from considering a builder.
"The mistakes in the model won't be in your home because the builder now knows what he's doing" was our favorite comment.
"Sign now before the price increase" was almost universal.
"We can build anything, anywhere for $90/sf, this model for $71 or that model for $83" all while trying to sell a home priced at $125/sf proved the ignorance of building and lack of integrity of the salesperson.
One salesperson had his sales manager call him four times pretending to be his wife. The story was the salesperson had to leave the office to watch his kids because his wife was going out of town. They combined it with the "sign now or face a price increase" story. That made us question the integrity of the company and the sanity of the salespeople. We wondered if their boss knew how many customers they were chasing away.
We starting seeing salespeople as the "gatekeepers", the person that blocks the sale. We walked away from some builders because we didn't want to deal with the nonsense that day.
AD & JD